Katia at breakfast was so wonderful! My husband and I were the first to arrive at breakfast and she was so lovely to talk to and helpful in getting us coffees and other things we might need. You have a real gem with her! The hotel was clean, modern and comfortable.
Ellen
setembro de 2024
Staying at the hotel was a very pleasant experience. The room was large, clean and spacious. Well equipped. Delicious and varied breakfasts. Staff the nicest I have met - the lady serving breakfast (from Croatia) is simply AWESOME. Very good Wi-Fi, room cleaning to a high standard. Location good, close to the centre and the Lugano lake (about 500 m).
Krzysztof
junho de 2024
They give you a Lugano card, which provides a 20-30% discount to the funicular. It is not EU, so they do not photocopy your passport. Very kind staff. Tea making facility in the room.
András
setembro de 2023
It’s very clean. A pleasant 10min. walk will bring you to the city center. Breakfast is delicious and staff are polite and helpful. Highly recommend. It’s not really a downside, yet something to consider if you are coming with a big car that you won’t be able to use the underground parking, which by the way is very well maintained, because of the turns. For this better to contact the hotel in advance to check if your car fit the requirements. Otherwise, we saw a couple of places outdoors too. We were able to use the underground parking.
António
setembro de 2023
Good breakfast and the breakfast host Katia is exceptional - her passion and hospitality is charming. The room is clean. The mattress is comfortable and supportive. It’s quiet overall - we could sometimes hear when neighbours opened or shut their doors or people upstairs pulled their chairs. But nothing too disruptive and people are generally quite respectful. The stay comes with vouchers for free public transport in the city and discount for funicular rides and museums, which is very handy.
Shihui
agosto de 2023
Everything is very good and no complaints at all. The breakfast buffet is offering "everything" and particularly good coffee and orange juice - very nice and helpful lady serving us! The rooms and windows have excellent soundproofing. The babycot had the best beddings we ever got in a hotel, they were excellent. The location is central and very close to the University. 15min walk to the old town.
Stravel0
junho de 2024
Really good and modern city hotel. Very central. Air conditioning. Staff was really nice and helpful.
Cathleen
agosto de 2024
We were highly inspired to see how Katia has served the visitors at the breakfast, asking for coffee, smiling, greeting and she knew where we come from and at which room we stay. If I visit Lugano again, I will definately stay at Hotel City Lugano and want to see her again. Thank you Katia and Hotel City Lugano.
Seok
março de 2024
Great Business Hotel in Lugano. Nice team, sympathical and professional. Nice room with all the expected comfort. Quite, good bed... Excellente breakfast.
Stephan
abril de 2025
Clean. Large room excellent breakfast with very attentive staff. Good breakfast with soy milk for cer. Small bathroom but heated towel rail
Howard
novembro de 2024